| Pricing and Billing |
 |
| Get Instant Coupon |
| |
For an additional 5% off, Enter Coupon Code HP5OFF at Checkout
|
| Get Instant Coupon |
| |
For an additional 5% off, Enter Coupon Code INNOV5 at Checkout
|
| Do I have to pay sales tax? |
| |
Since we are located in Colorado, we collect all applicable Colorado sales tax on all orders shipped inside of Colorado. We are also required to collect a Nexus tax for orders in some other states. The tax amount will show when you add items to your shopping cart, if applicable.
Customers in Canada can order directly from our website. Shipping costs will be calculated in checkout. Ergopro is not responsible for any import tariffs, duties, VAT or any other government costs, taxes that may be applied upon arrival in Canada. Check your local authorities for details.
For customers outside the USA & Canada, we have partnered with Bongo International to service our international customers. Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.
|
| I have a question on my charges. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. |
| I need a copy of my receipt/invoice. |
| |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. |
| When will my credit appear on my account? |
| |
Credits usually take 7-10 business days from the time we receive your item(s). |
| When will my credit card be charged? |
| |
Your credit card will usually be charged within 1-2 days after you place your order.
|
Return to Help Index
.jpg)
